Emergency Department Registration Specialist (Night Shift)

Lehigh Valley Health Network, Inc.; Gilbertsville (PA); Presencial; USD 21.000 - 30.000; Jornada completa

Descripción de la vacante

Lehigh Valley Health Network is seeking a Registration - Gilbertsville professional to coordinate patient registration, verify insurance, and schedule in an emergency department setting. You will gather demographic, insurance, and clinical information to ensure accurate scheduling and financial clearance.

The role emphasizes patient interaction, accuracy, and timely processing, with focus on a smooth patient experience and compliant financial responsibilities.

Formación

• High School Diploma or GED required.
• 1 year customer service experience or 1 year in healthcare environments.
• Computer and typing proficiency required.
• Ability to interact with a diverse patient base including emergency patients.
• Must pass required training within two attempts or less.
• Ability to adapt to changing volumes and manage time effectively.
• Remain calm and resilient in a noisy, high-stress environment.
• Must think quickly in critical situations using critical thinking.

Responsabilidades

• Interview patients by phone or in person to gather demographic, insurance, and clinical information.
• Guide patients through the registration process to create a welcoming experience.
• Ensure orders are complete and schedules are accurate; obtain new orders if needed.
• Scan insurance cards and documentation accurately.
• Obtain signatures to ensure timely reimbursement and financial clearance.
• Determine and communicate patient financial responsibility and assist with billing resources.
• Review daily schedules for conflicts and coordinate with staff for resolution.
• Maintain registration accuracy and compliance with policies.

Conocimientos

Customer service

Computer proficiency

Typing skills

Communication

Multitasking

Educación

High School Diploma/GED

Associate’s Degree Health care or related field

Descripción del empleo

Lehigh Valley Health Network is seeking a Registration - Gilbertsville professional to coordinate patient registration, verify insurance, and schedule in an emergency department setting. You will gather demographic, insurance, and clinical information to ensure accurate scheduling and financial clearance.

The role emphasizes patient interaction, accuracy, and timely processing, with focus on a smooth patient experience and compliant financial responsibilities.