Emergency Department Registration Specialist - Evenings

Baystate Health; Springfield (MA); Presencial; USD 29.000 - 39.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Competitive pay

Tuition assistance

Career growth

Regional opportunities

Retirement benefits

Paid time off

Descripción de la vacante

Baystate Health is hiring an ED Registration Representative for the Emergency Department at Baystate Medical Center in Springfield, MA. The role involves gathering demographics and insurance information, processing registrations, and supporting patient safety and accurate billing in a high-stress environment.

Responsibilities include verifying coverage, obtaining signatures, collecting payments, and completing preadmissions and discharges while adhering to ED policies.

Formación

• Interview patients and collect demographic and insurance information.
• Verify insurance information and explain patient financial responsibility.
• Request and collect payments through an online portal and discuss payment plans.
• Complete FirstNet discharges, transfers, and preadmissions within timeframes.
• Follow ED policies for trauma registration, JDoe, burn reporting, WRISS, and SANE procedures.
• Communicate effectively with patients, coworkers, and clinical partners to resolve issues.
• Initiate emergency code procedures and demonstrate proper PPE use.

Responsabilidades

• Register patients accurately in the fast-paced ED environment.
• Explain patient financial responsibilities and available payment options.
• Ensure timely documentation and adherence to ED policies and procedures.

Conocimientos

Customer service

Communication

Documentation

Insurance analysis

PPE procedures

Infection control

Certified Medical Terminology

Educación

GED/HiSET

Descripción del empleo

Baystate Health is hiring an ED Registration Representative for the Emergency Department at Baystate Medical Center in Springfield, MA. The role involves gathering demographics and insurance information, processing registrations, and supporting patient safety and accurate billing in a high-stress environment.

Responsibilities include verifying coverage, obtaining signatures, collecting payments, and completing preadmissions and discharges while adhering to ED policies.