Emergency Department Registration Specialist

Penn Medicine, University of Pennsylvania Health System; Doylestown (Bucks County); On-site; USD 35,000 - 52,000; Full time

Job summary

Penn Medicine in the United States seeks a patient registration specialist to accurately complete emergency department registrations, identify patients by two identifiers, and collect complete demographic and insurance information at the bedside. You will verify insurance benefits and assist with co-payments, while maintaining EMTALA compliance.

Our team emphasizes compassionate care and accurate data entry, monitors the registration queue, and refers patients to financial counseling as needed.

Qualifications

• H.S. Diploma or GED required.

Responsibilities

• Accurately identify the patient and select the patient’s medical record.
• Conduct patient interview at the bedside and enter all required demographic and insurance information accurately.
• Monitor work queue and correct unresolved account errors within prescribed timeframe. Maintain RQA quality score at or above established standard for the department.
• Maintain knowledge of EMTALA and other applicable regulatory requirements and guidelines.
• Obtain patient signature or e signature of patient/ representative on all required forms.
• Verify patient insurance eligibility and benefits at the time of service using automated resources and document accurately.
• Identify need for financial counseling and refer patients to appropriate resource.
• Identify and collect emergency care co-payment. Meet or exceed monthly departmental collection goals.
• Identify and collect patient’s copayment for Emergency services as applicable.
• Complete all required forms and documentation to ensure regulatory compliance.
• Complete an accurate outpatient registration during off hours for Outpatient Testing.

Education

H.S. Diploma/GED

Job description

Penn Medicine in the United States seeks a patient registration specialist to accurately complete emergency department registrations, identify patients by two identifiers, and collect complete demographic and insurance information at the bedside. You will verify insurance benefits and assist with co-payments, while maintaining EMTALA compliance.

Our team emphasizes compassionate care and accurate data entry, monitors the registration queue, and refers patients to financial counseling as needed.