Emergency Department Patient Access Specialist

University Hospitals; Ravenna (OH); On-site; USD 22,000 - 32,000; Full time

Job summary

Portage Medical Center in Ravenna, Ohio, is seeking a Patient Access Representative for the Emergency Department. This full-time rotating role focuses on welcoming patients, registering, coordinating care, and supporting timely patient flow.

You will work with nurses, physicians, and care teams to ensure accuracy, effective communication, and smooth ED operations, upholding HIPAA and privacy standards.

Qualifications

• Experience in patient registration and/or insurance verification is preferred.
• Demonstrates empathy and professionalism in high-volume settings.
• Strong attention to detail and data accuracy in registrations.

Responsibilities

• Welcome and assist patients and families during Emergency Department visits with empathy and urgency.
• Complete patient registration, check-in, and discharge processes accurately.
• Verify and update demographic and insurance information for timely care and billing accuracy.

Skills

Patient registration

Compassionate communication

HIPAA compliance

Interdisciplinary collaboration

Tools

EPIC

MyChart

Job description

Portage Medical Center in Ravenna, Ohio, is seeking a Patient Access Representative for the Emergency Department. This full-time rotating role focuses on welcoming patients, registering, coordinating care, and supporting timely patient flow.

You will work with nurses, physicians, and care teams to ensure accuracy, effective communication, and smooth ED operations, upholding HIPAA and privacy standards.