ED Patient Access Specialist — Full-Time, On-Site

Western Reserve Careers; Cuyahoga Falls (OH); On-site; USD 23,000 - 29,000; Full time

Job summary

Western Reserve Careers is seeking a Patient Access Representative for the Emergency Department in Cuyahoga Falls, OH. This on-site, full-time role handles registration, insurance verification, and copayment collection to support efficient patient flow.

The position requires 1–2 years of customer service experience, a high school diploma or equivalent, and offers a schedule of 40 hours per week, 7:00am-3:30pm, including every other weekend and holiday.

Qualifications

• 1–2 years of customer service experience.
• Hospital or medical office experience preferred.
• HS Diploma or equivalent required.

Responsibilities

• Register and pre-register patients at point of service.
• Verify insurance coverage and eligibility at registration.
• Input accurate patient demographics into the registration system.
• Collect copayments and self-pay amounts at the point of service.

Skills

Customer service

Insurance verification

Education

HS Diploma

Job description

Western Reserve Careers is seeking a Patient Access Representative for the Emergency Department in Cuyahoga Falls, OH. This on-site, full-time role handles registration, insurance verification, and copayment collection to support efficient patient flow.

The position requires 1–2 years of customer service experience, a high school diploma or equivalent, and offers a schedule of 40 hours per week, 7:00am-3:30pm, including every other weekend and holiday.