Emergency Dept Patient Access (PRN)

Munson Healthcare; Traverse City (MI); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Tuition reimbursement

Full benefits

Paid holidays

PTO

Job summary

Munson Healthcare in Michigan is seeking a Patient Access Representative (PRN) for the Emergency Department. The role requires greeting and directing patients, registering information, and ensuring smooth patient flow in a fast-paced hospital setting.

This PRN opportunity supports coverage for call-ins and PTO, with a focus on exceptional patient service and confidentiality. Ideal candidates have 2 years in customer service or healthcare, an associate degree or equivalent education, and strong

Qualifications

• 2 years work experience in customer service, healthcare or business-related field preferred.
• Excellent communication and interpersonal skills required.

Responsibilities

• Greet patients and direct them to testing and surgical areas in a courteous manner.
• Register patients by collecting and verifying required information quickly and accurately.
• Explain procedures and hospital environment to patients to promote understanding and comfort.
• Maintain confidentiality and keep work areas tidy and organized.
• Support PAS leadership and participate in daily communications and process improvements.

Skills

Customer service

People skills

Education

Associate's degree or 2 years education

Job description

Munson Healthcare in Michigan is seeking a Patient Access Representative (PRN) for the Emergency Department. The role requires greeting and directing patients, registering information, and ensuring smooth patient flow in a fast-paced hospital setting.

This PRN opportunity supports coverage for call-ins and PTO, with a focus on exceptional patient service and confidentiality. Ideal candidates have 2 years in customer service or healthcare, an associate degree or equivalent education, and strong