Emergency Department Patient Access Specialist

LCMC Health; New Orleans (LA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Healthcare with heart

Smile with purpose

Care with compassion

Lagniappe mindset

One-of-a-kind care

Job summary

LCMC Health in New Orleans seeks a Patient Access Associate to greet, register and guide patients in our Emergency Department. You will verify insurance, collect demographics, and ensure smooth admissions, transfers, and discharges with empathy and accuracy.

Experience in fast-paced healthcare environments is valued, and you will collaborate with clinical teams to maintain patient flow and patient-centered care during critical moments.

Qualifications

• Strong customer service skills and emotional intelligence.
• High attention to detail and accuracy.
• Ability to prioritize and adapt quickly in real time.

Responsibilities

• Greet and assist patients and families with urgency and empathy.
• Register patients quickly and accurately during emergency visits.
• Verify insurance, demographics, and required documentation.
• Communicate clearly and compassionately in high-stress situations.
• Support admissions, transfers, and discharges as needed.
• Partner with clinical teams to maintain patient flow and efficiency.

Skills

Customer service

Emotional intelligence

Attention to detail

Prioritization under pressure

Education

High School Diploma or GED

Job description

LCMC Health in New Orleans seeks a Patient Access Associate to greet, register and guide patients in our Emergency Department. You will verify insurance, collect demographics, and ensure smooth admissions, transfers, and discharges with empathy and accuracy.

Experience in fast-paced healthcare environments is valued, and you will collaborate with clinical teams to maintain patient flow and patient-centered care during critical moments.