Emergency Department Patient Access & Registration

RCM Holdco; Austin (TX); On-site; USD 22,000 - 32,000; Full time

Job summary

R1, the leading healthcare technology and services provider, is seeking a Patient Registration Representative for a full-time, on-site role at Ascension Dell Seton Medical Center – University of Texas in Austin. You will handle patient registrations, verify insurance, support collections, and deliver exceptional service in a high-volume environment.

The position reports to the Registration/Patient Access team and requires multitasking, attention to detail, and calmness under pressure.

Qualifications

• Previous Patient Registration experience is required.
• Bilingual (preferred).
• Strong multitasking and organizational skills.
• Excellent time management abilities.
• Ability to work effectively under pressure and meet deadlines.
• Adaptable and able to respond quickly to changing priorities.
• Participation in the Emergency Department on-call rotation twice per month.
• Work some holidays based on departmental needs.
• Maintain excellent attendance and dependability standards.

Responsibilities

• Complete accurate patient registrations and obtain required demographic information
• Verify patient insurance coverage accurately and efficiently
• Support collection efforts and ensure patient financial responsibilities are appropriately addressed
• Maintain accuracy while managing multiple accounts and priorities simultaneously
• Communicate effectively with patients, insurance companies, clinical staff, and internal departments
• Assist with resolving registration and insurance-related issues and discrepancies
• Maintain compliance with organizational policies and procedures

Skills

Patient Registration

Bilingual

Multitasking

Time Management

Detail Oriented

Job description

R1, the leading healthcare technology and services provider, is seeking a Patient Registration Representative for a full-time, on-site role at Ascension Dell Seton Medical Center – University of Texas in Austin. You will handle patient registrations, verify insurance, support collections, and deliver exceptional service in a high-volume environment.

The position reports to the Registration/Patient Access team and requires multitasking, attention to detail, and calmness under pressure.