Emergency Department Patient Access Pro

Boston Medical Center (BMC); Boston (MA); On-site; USD 27,868 - 33,957; Full time

Benefits offered by this job

Medical, dental, and vision benefits

403(b) savings matches

Earned time cash out

Job summary

Boston Medical Center (BMC) is hiring a Patient Access Representative to manage patient registration and billing in the Emergency Department. The role demands excellent customer service, attention to detail, and the ability to multitask in a fast-paced environment. Applicants must have a High School Diploma/GED, with experience in healthcare preferred. The position offers a compensation range of $20.23-$24.65 per hour, comprehensive benefits, and a commitment to diversity and inclusion.

Qualifications

• 0-2 years of hospital registration experience or 3 years of customer service experience.
• Bilingual persons and those with healthcare experience preferred.

Responsibilities

• Delivers outstanding customer service to patients and employees.
• Ensures integrity of patient data in hospital systems.
• Verifies patient insurance and collects copays.

Skills

Strong customer service and interpersonal skills

Ability to prioritize and handle multiple tasks

Sound judgment and critical thinking

Basic computer literacy

Education

High School Diploma/GED

Tools

Epic

MS Outlook

Job description

Boston Medical Center (BMC) is hiring a Patient Access Representative to manage patient registration and billing in the Emergency Department. The role demands excellent customer service, attention to detail, and the ability to multitask in a fast-paced environment. Applicants must have a High School Diploma/GED, with experience in healthcare preferred. The position offers a compensation range of $20.23-$24.65 per hour, comprehensive benefits, and a commitment to diversity and inclusion.