Emergency Department Patient Access Champion (Part-Time)

Phoenix Children's Hospital, Inc.; Phoenix, Northern (AZ, KY); Hybrid; USD 23,000 - 29,000; Part time

Job summary

Phoenix Children's Hospital, Inc. seeks a part-time Patient Access Representative for Emergency Registration at our Main Campus. The role involves registering patients, collecting co-pays, and ensuring accurate demographic and insurance information.

The ideal candidate is dependable with strong communication skills and compassion for families in a fast-paced, family-centered environment. Bilingual Spanish is preferred; extensive training is provided.

Qualifications

• High school diploma or equivalent required.
• Associate's Degree preferred in healthcare, business, or related field.
• 1 year of related office or customer service experience preferred.

Responsibilities

• Register patients for professional and hospital services and collect co-pays and deductibles.
• Document demographic and insurance information accurately in the system.
• Answer calls courteously and assist patients with questions.
• Refer uninsured/underinsured patients to Financial Counselor.
• Maintain professional interactions with patients, guarantors, and staff.

Skills

Customer service

Communication

Bilingual Spanish

Education

High school diploma or equivalent

Associate's Degree in Healthcare, Business or related field

Job description

Phoenix Children's Hospital, Inc. seeks a part-time Patient Access Representative for Emergency Registration at our Main Campus. The role involves registering patients, collecting co-pays, and ensuring accurate demographic and insurance information.

The ideal candidate is dependable with strong communication skills and compassion for families in a fast-paced, family-centered environment. Bilingual Spanish is preferred; extensive training is provided.