Emergency Department Admissions Navigator

University of California, Irvine; Orange (CA); On-site; USD 42,000 - 54,000; Full time

Job summary

UCI Health is seeking an Emergency Department Registration professional to perform pre-admission processes, verify insurance coverage, and provide financial counseling to patients. You will handle registration, verification, and authorization, and assist with admissions in acute or mental health settings.

Strong English communications and knowledge of managed care are essential. Experience with hospital registration software and billing systems is required, with a focus on customer service and

Qualifications

• Must have solid understanding of medical terminology.
• Experience with hospital registration and/or billing systems.
• Strong customer service and English communication skills.
• Knowledge of Government and Commercial Insurance Plans and managed care.

Responsibilities

• Perform Emergency Department registration tasks including pre-admission and financial counseling.
• Verify and authorize insurance; manage admissions and NICU transfers as needed.
• Navigate payer websites and health plan benefits to determine coverage.
• Maintain effective working relationships across the health system.

Skills

Customer service

Medical terminology

Insurance plans knowledge

Registration software

Billing software

Hospital setting experience

English communication

Managed Care

Referral authorization

Payer portals navigation

Work pace

Team collaboration

Tools

Quest

Invision

EPIC

Job description

UCI Health is seeking an Emergency Department Registration professional to perform pre-admission processes, verify insurance coverage, and provide financial counseling to patients. You will handle registration, verification, and authorization, and assist with admissions in acute or mental health settings.

Strong English communications and knowledge of managed care are essential. Experience with hospital registration software and billing systems is required, with a focus on customer service and