Emergency Communications Trainee: Start Dispatch Career

Emergency Telecommunicator Services; Flint (MI); Presencial; USD 36.000 - 48.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Insurance coverage

Retirement benefits

Paid leave

Training provided

Descripción de la vacante

Emergency Telecommunicator Services in Genesee, MI invites applications for Dispatcher Trainee and Telecommunicator Trainee opportunities. Trainees will learn how to receive calls, document incidents, operate dispatch systems, and support emergency response operations under supervision.

Responsibilities grow as skills are demonstrated; training milestones and certifications are required. Applicants typically have a high school diploma and basic computer/typing skills, with customer service

Formación

• Basic computer skills and clear communication are required.
• Typing accuracy and speed are important.
• Customer service or telephone-based experience may be useful.

Responsabilidades

• Learn emergency call-taking procedures and agency terminology.
• Practice confirming locations and gathering essential incident details.
• Develop accurate typing and computer-aided dispatch skills.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform assigned duties under supervision.
• Complete assessments, coaching sessions, and training milestones.
• Learn confidentiality, security, and professional-conduct requirements.

Conocimientos

Typing

Clear communication

Computer skills

Customer service

Educación

High School Diploma

Descripción del empleo

Emergency Telecommunicator Services in Genesee, MI invites applications for Dispatcher Trainee and Telecommunicator Trainee opportunities. Trainees will learn how to receive calls, document incidents, operate dispatch systems, and support emergency response operations under supervision.

Responsibilities grow as skills are demonstrated; training milestones and certifications are required. Applicants typically have a high school diploma and basic computer/typing skills, with customer service