Emergency Dispatch Trainee – Launch Your 911 Communications Career

County Emergency Communications; Mancelona (MI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Job summary

County Emergency Communications in Mancelona is offering Dispatcher Trainee and Telecommunicator Trainee opportunities. Trainees receive structured instructions to learn how to receive calls, document incidents, operate dispatch systems, and support emergency response operations.

Training may include classroom instruction, simulations, and supervised console work as shifts and schedules permit. Requirements emphasize a high school diploma or equivalent, basic computer skills, clear

Qualifications

• High school diploma or recognized equivalent commonly required.
• Trainee positions are often for applicants without dispatch experience, though employers may set additional prerequisites.

Responsibilities

• Learn emergency call-taking procedures and agency terminology.
• Practice confirming locations and gathering essential incident details.
• Develop accurate typing and computer-aided dispatch skills.
• Study service-area geography, maps and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform duties under supervision.
• Complete assessments, coaching sessions and training milestones.
• Learn confidentiality, security, and professional conduct requirements.

Skills

Typing

Clear communication

Basic computer skills

Willingness to receive feedback

Education

High school diploma or equivalent

Job description

County Emergency Communications in Mancelona is offering Dispatcher Trainee and Telecommunicator Trainee opportunities. Trainees receive structured instructions to learn how to receive calls, document incidents, operate dispatch systems, and support emergency response operations.

Training may include classroom instruction, simulations, and supervised console work as shifts and schedules permit. Requirements emphasize a high school diploma or equivalent, basic computer skills, clear