Emergency Communications Trainee: Dispatch & Telecommunicator

Emergency Telecommunicator Services; Athens (MI); On-site; USD 38,000 - 50,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Job summary

Emergency Telecommunicator Services in Athens, MI is offering Dispatcher Trainee opportunities as an entry-level path into emergency communications. Trainees work under qualified instructors to learn call-taking, incident documentation, system operation, and support for emergency response operations.

Responsibilities grow with demonstrated skills; training may include classroom instruction, simulations, and supervised console assignments, with shifts that may include nights, weekends, holidays,

Qualifications

• High school diploma or recognized equivalent required.
• Candidates should have basic computer skills and clear communication.
• Accurate typing skills and willingness to receive feedback are essential.

Responsibilities

• Learn emergency call-taking procedures and agency terminology.
• Practice confirming locations and gathering incident details.
• Develop typing and CAD skills for incident documentation and status updates.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform duties under supervision and complete assessments.

Skills

Typing

Clear communication

Basic computer skills

Education

High school diploma

Tools

Computer-aided dispatch (CAD) systems

Job description

Emergency Telecommunicator Services in Athens, MI is offering Dispatcher Trainee opportunities as an entry-level path into emergency communications. Trainees work under qualified instructors to learn call-taking, incident documentation, system operation, and support for emergency response operations.

Responsibilities grow with demonstrated skills; training may include classroom instruction, simulations, and supervised console assignments, with shifts that may include nights, weekends, holidays,