Emergency Dispatch Trainee: Launch Your Public-Safety Career

County Emergency Communications; University City (MO); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

On-the-job training

Job summary

County Emergency Communications in Hadley, MI offers Dispatcher Trainee and Telecommunicator Trainee positions, providing a structured start in emergency communications. Trainees learn to receive calls, document incidents, operate dispatch systems, and support response operations under supervision.

Training combines classroom instruction, simulations, and supervised console work. Schedules may include nights, weekends, holidays, and overtime as skills progress and certifications are earned.

Qualifications

• High school diploma or equivalent required; trainee roles may accept applicants without dispatch experience.
• Basic computer skills, clear communication, accurate typing, and openness to feedback.
• Customer service or telephone experience can be helpful; check vacancy for assessments.

Responsibilities

• Learn emergency call-taking procedures and agency terminology.
• Practice confirming locations and gathering essential incident details.
• Develop accurate typing and computer-aided dispatch skills.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform assigned duties under supervision.
• Complete assessments, coaching sessions, and training milestones.
• Learn confidentiality, security, and professional conduct requirements.

Skills

Emergency call-taking

Typing

Radio procedures

Documentation

Attention to detail

Education

High school diploma or equivalent

Tools

CAD software

Job description

County Emergency Communications in Hadley, MI offers Dispatcher Trainee and Telecommunicator Trainee positions, providing a structured start in emergency communications. Trainees learn to receive calls, document incidents, operate dispatch systems, and support response operations under supervision.

Training combines classroom instruction, simulations, and supervised console work. Schedules may include nights, weekends, holidays, and overtime as skills progress and certifications are earned.