Emergency Communications Trainee – Start a 911 Ops Career

Emergency Telecommunicator Services; Monkton Boro (VT); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Training program

Job summary

Emergency Telecommunicator Services in Monkton, VT is offering Dispatcher Trainee and Telecommunicator Trainee opportunities to start a career in emergency communications. Trainees learn call-taking, incident documentation, and dispatch software under supervision, with progression as skills and certifications are met.

Candidates typically have a high school diploma, basic computer skills, and strong communication and typing abilities; training includes assessments, on‑the‑job coaching, and

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Trainee roles are intended for applicants without prior dispatch experience.
• Basic computer skills, clear communication, and accurate typing are expected.
• Check vacancy for required assessments and minimum scores.

Responsibilities

• Learn emergency call-taking procedures and agency terminology
• Practice confirming locations and gathering essential incident details
• Develop accurate typing and computer-aided dispatch skills
• Study service-area geography, maps, and response jurisdictions
• Learn radio procedures and unit-status monitoring
• Observe and perform assigned duties under supervision
• Complete assessments, coaching sessions, and training milestones
• Learn confidentiality, security, and professional‑conduct requirements

Skills

Clear communication

Accurate typing

Basic computer skills

Education

High school diploma or equivalent

Job description

Emergency Telecommunicator Services in Monkton, VT is offering Dispatcher Trainee and Telecommunicator Trainee opportunities to start a career in emergency communications. Trainees learn call-taking, incident documentation, and dispatch software under supervision, with progression as skills and certifications are met.

Candidates typically have a high school diploma, basic computer skills, and strong communication and typing abilities; training includes assessments, on‑the‑job coaching, and