Emergency Dispatcher Trainee – Training & Benefits

911 Emergency Communications; North Thetford (VT); On-site; USD 35,000 - 48,000; Full time

Benefits offered by this job

Insurance

Retirement benefits

Paid leave

Training

Job summary

911 Emergency Communications in Thetford, VT is offering Dispatcher Trainee and Telecommunicator Trainee opportunities. Trainees participate in a structured program to learn call-taking, incident documentation, and operations support.

Training may include classroom instruction, simulations, and supervised console work. Responsibilities grow with demonstrated skill, encompassing confidentiality, security, and professional conduct while preparing for independent assignments and certifications in

Qualifications

• High school diploma or recognized equivalent is commonly required.
• Trainee positions are for applicants without prior dispatch experience, though employers may require prerequisites.
• Basic computer skills, clear communication, and accurate typing are useful.

Responsibilities

• Learn emergency call-taking procedures and agency terminology.
• Practice confirming locations and gathering essential incident details.
• Develop accurate typing and CAD skills.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform duties under supervision.
• Complete assessments and training milestones.
• Learn confidentiality and professional conduct requirements.

Skills

Typing

Clear communication

Computer skills

Education

High school diploma or GED

Tools

Computer-Aided Dispatch (CAD)

Job description

911 Emergency Communications in Thetford, VT is offering Dispatcher Trainee and Telecommunicator Trainee opportunities. Trainees participate in a structured program to learn call-taking, incident documentation, and operations support.

Training may include classroom instruction, simulations, and supervised console work. Responsibilities grow with demonstrated skill, encompassing confidentiality, security, and professional conduct while preparing for independent assignments and certifications in