Emergency Communications Trainee – Dispatcher Role

County Emergency Communications; Haugen (WI); Presencial; USD 42.000 - 62.000; Jornada completa

Descripción de la vacante

County Emergency Communications in Wisconsin is seeking a Dispatcher Trainee to launch a career in emergency communications. Trainees learn how to receive calls, document incidents, operate dispatch systems, and support response operations under supervision.

The program emphasizes building foundational skills in call-taking, typing, and radio procedures, with classroom instruction, simulations, and on-the-job training. Nights, weekends, and overtime may apply during training.

Formación

• High school diploma or recognized equivalent required; trainee positions may target applicants without dispatch experience.
• Basic computer skills, clear communication, and accurate typing are essential.
• Customer service or telephone experience can be useful; check vacancy for assessments.

Responsabilidades

• Learn emergency call-taking procedures and agency terminology
• Practice confirming locations and gathering essential incident details
• Develop accurate typing and computer-aided dispatch skills
• Study service-area geography, maps, and response jurisdictions
• Learn radio procedures and unit-status monitoring
• Observe and perform assigned duties under supervision
• Complete assessments, coaching sessions, and training milestones
• Learn confidentiality, security, and professional-conduct requirements

Conocimientos

Basic computer skills

Clear communication

Accurate typing

Educación

High school diploma or recognized equivalent

Descripción del empleo

County Emergency Communications in Wisconsin is seeking a Dispatcher Trainee to launch a career in emergency communications. Trainees learn how to receive calls, document incidents, operate dispatch systems, and support response operations under supervision.

The program emphasizes building foundational skills in call-taking, typing, and radio procedures, with classroom instruction, simulations, and on-the-job training. Nights, weekends, and overtime may apply during training.