Emergency Communications Trainee — Dispatcher Path

County Emergency Communications; Point Pleasant Beach (NJ); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Job summary

County Emergency Communications is offering Dispatcher Trainee / Telecommunicator Trainee opportunities in Point Pleasant. Trainees receive structured instruction to learn call-taking, incident documentation, and operation of communications systems under supervision.

Training may involve classroom, simulations, and supervised console assignments. Responsibilities grow with demonstrated skills; completion of training, applicable certifications, and employer standards influence progression.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• Trainee positions are often for applicants without dispatch experience.
• Basic computer skills and clear communication are expected.
• Customer service or telephone-based experience may be useful.

Responsibilities

• Learn emergency call-taking procedures and terminology.
• Practice confirming locations and gathering essential incident details.
• Develop accurate typing and computer-aided dispatch skills.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform assigned duties under supervision.

Skills

Typing skills

Clear communication

Basic computer skills

Customer service experience

Willingness to receive feedback

Education

High school diploma or equivalent

Tools

CAD software

Job description

County Emergency Communications is offering Dispatcher Trainee / Telecommunicator Trainee opportunities in Point Pleasant. Trainees receive structured instruction to learn call-taking, incident documentation, and operation of communications systems under supervision.

Training may involve classroom, simulations, and supervised console assignments. Responsibilities grow with demonstrated skills; completion of training, applicable certifications, and employer standards influence progression.