Emergency Communications Trainee: Dispatcher/Telecommunicator

Emergency Telecommunicator Services; Waverly (VA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Insurance coverage

Paid training

Career progression opportunities

Job summary

Emergency Telecommunicator Services in Sussex, VA invites applicants to join as Dispatcher Trainee / Telecommunicator Trainee. Trainees receive structured instruction while learning to take calls, document incidents, and operate dispatch systems.

Under supervision, you’ll develop typing speed, map knowledge, and radio procedures, advancing as you demonstrate skills and meet training milestones. This entry-level program emphasizes confidentiality, safety, and professional conduct as you complete

Qualifications

• High school diploma or equivalent required.
• Ability to learn emergency communications procedures.
• Basic computer skills and typing proficiency.
• Strong listening and problem-solving abilities.

Responsibilities

• Learn emergency call-taking procedures and agency terminology.
• Practice confirming locations and gathering essential incident details.
• Develop accurate typing and computer-aided dispatch skills.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform assigned duties under supervision.
• Complete assessments, coaching sessions, and training milestones.
• Learn confidentiality, security, and professional-conduct requirements.

Skills

Typing skills

Clear communication

Attention to detail

Team collaboration

Education

High school diploma or equivalent

Tools

CAD software

Job description

Emergency Telecommunicator Services in Sussex, VA invites applicants to join as Dispatcher Trainee / Telecommunicator Trainee. Trainees receive structured instruction while learning to take calls, document incidents, and operate dispatch systems.

Under supervision, you’ll develop typing speed, map knowledge, and radio procedures, advancing as you demonstrate skills and meet training milestones. This entry-level program emphasizes confidentiality, safety, and professional conduct as you complete