Emergency Communications Telecommunicator (911)

Pinellastaxcollector; Florida; On-site; USD 33,000 - 37,000; Full time

Benefits offered by this job

Comprehensive Benefits Package

Florida Retirement System (FRS)

Generous leave time

Wellness Program

Deferred compensation

Job summary

Pinellas County Regional 9-1-1 is hiring Public Safety Telecommunicators. Starting pay is $24.02/hour with a 16-week training program that increases to $27.14/hour. The role operates in a 24/7 call center and requires handling many screens and complex information with IAED guidelines.

On‑the‑job training follows classroom training and includes shift work, holidays, and potential overtime. Candidates must pass tests and screenings and sustain calm, professional communication under pressure.

Qualifications

• Be at least 18 years old with a HS diploma or GED and English proficiency.
• Pass pre-hire testing and background screening.
• Must pass pre-hire drug screening.
• Must meet spelling and typing requirements (40 wpm).
• Ability to work across multiple monitors and handle high‑pressure calls.

Responsibilities

• Screen emergency and non-emergency 9-1-1 calls and gather information.
• Input data accurately into multiple software programs across several screens.
• Dispatch fire and medical responders as needed.
• Follow IAED guidelines for emergency dispatch.
• Communicate with first responders via telephone, radio and CAD.

Skills

English proficiency

Typing 40 wpm

Multi-monitor work

Calm under pressure

Teamwork

Education

High School Diploma or GED

Job description

Pinellas County Regional 9-1-1 is hiring Public Safety Telecommunicators. Starting pay is $24.02/hour with a 16-week training program that increases to $27.14/hour. The role operates in a 24/7 call center and requires handling many screens and complex information with IAED guidelines.

On‑the‑job training follows classroom training and includes shift work, holidays, and potential overtime. Candidates must pass tests and screenings and sustain calm, professional communication under pressure.