Emergency Communications Specialist — Public Safety Dispatcher

Regional 911 Intake Solutions; Litchfield (NE); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Professional development

Job summary

Regional 911 Intake Solutions is seeking a Public Safety Dispatcher / Telecommunicator in Ashton, NE. The role combines information flow, technology use, and decision-making to support dispatch for police, fire, and medical services.

You will handle calls, verify locations, and coordinate responders while following agency procedures. The position requires accurate typing and strong listening skills, with flexibility to work nights, weekends, and holidays as needed.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Typing, active listening, and clear communication are essential.
• Certifications depend on the services handled and training standards.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance.
• Verify incident locations and gather essential caller information.
• Classify and prioritize requests using approved procedures.
• Operate computer-aided dispatch, telephone, mapping, and radio systems.
• Coordinate response resources within assigned qualifications.
• Monitor unit status and communicate significant incident updates.
• Maintain accurate records and follow information-security requirements.

Skills

Typing speed

Active listening

Clear communication

Multi-tasking

Education

High school diploma

Tools

CAD software

Radio systems

Telephone systems

Job description

Regional 911 Intake Solutions is seeking a Public Safety Dispatcher / Telecommunicator in Ashton, NE. The role combines information flow, technology use, and decision-making to support dispatch for police, fire, and medical services.

You will handle calls, verify locations, and coordinate responders while following agency procedures. The position requires accurate typing and strong listening skills, with flexibility to work nights, weekends, and holidays as needed.