Emergency Communications Specialist - 911 Call Taker

Regional 911 Intake Solutions; Huntington (UT); On-site; USD 36,000 - 54,000; Full time

Job summary

Regional 911 Intake Solutions in Huntington, UT is seeking dedicated 911 Call Takers to be the first point of contact for emergencies. You will ask focused questions, confirm incident location, and document details for responders, working in a fast-paced environment that may include rotating shifts.

The role requires a high school diploma or equivalent, strong listening and typing skills, clear verbal communication, and the ability to follow structured procedures.

Qualifications

• Requires high school diploma or equivalent.
• Strong listening comprehension and accurate typing.
• Clear verbal communication and ability to follow procedures.

Responsibilities

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller’s callback information.
• Use approved questions to identify the nature and urgency of the situation.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to the appropriate dispatch function.
• Provide pre-arrival instructions only within training and certification.

Skills

Listening

Typing

Verbal communication

Data entry

Education

High school diploma or equivalent

Tools

Dispatch software

Job description

Regional 911 Intake Solutions in Huntington, UT is seeking dedicated 911 Call Takers to be the first point of contact for emergencies. You will ask focused questions, confirm incident location, and document details for responders, working in a fast-paced environment that may include rotating shifts.

The role requires a high school diploma or equivalent, strong listening and typing skills, clear verbal communication, and the ability to follow structured procedures.