Emergency Communications Specialist – 911 Call Taker

Public Safety Dispatch Network; Henderson (TX); Vor Ort; USD 32.000 - 52.000; Vollzeit

Benefits dieser Stelle

Health insurance

Retirement contributions

Paid leave

Employee assistance programs

Continuing training

Zusammenfassung

Public Safety Dispatch Network seeks 911 Call Takers in Henderson, TX to handle emergency and nonemergency calls, verify locations, and document details in dispatch software. You will communicate clearly, follow structured procedures, and support responders with accurate information.

Roles may require shift work, strong listening and typing skills, and completion of required training and certifications. On-site work environment and benefits vary by employer.

Qualifikationen

• High school diploma or equivalent.
• Customer service or dispatch experience preferred.
• Strong listening, accurate typing and verbal communication.

Aufgaben

• Take incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller details.
• Enter accurate information into call-processing or dispatch software.
• Forward incident information promptly to the appropriate dispatch function.
• Provide instructions within training and certification guidelines.

Kenntnisse

Active listening

Accurate typing

Clear verbal communication

Follow structured procedures

Ausbildung

High School Diploma or equivalent

Tools

Dispatch software

Jobbeschreibung

Public Safety Dispatch Network seeks 911 Call Takers in Henderson, TX to handle emergency and nonemergency calls, verify locations, and document details in dispatch software. You will communicate clearly, follow structured procedures, and support responders with accurate information.

Roles may require shift work, strong listening and typing skills, and completion of required training and certifications. On-site work environment and benefits vary by employer.