Emergency Communications Specialist

Regional 911 Intake Solutions; New Harmony (IN); Presencial; USD 35 000 - 55 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health coverage

Retirement benefits

Paid leave

Employee assistance resources

Professional development

Resumo da oferta

Regional 911 Intake Solutions in Indiana is seeking a telecommunicator to handle emergency and nonemergency requests, verify locations, and classify calls. You will operate CAD, telephone, mapping and radio systems, and coordinate response resources.

Applicants should have a high school diploma, strong typing, listening and communication skills, and be prepared for shift work including nights and weekends. Training and certifications vary by jurisdiction.

Qualificações

• High school diploma or equivalent required.
• Accurate typing, active listening, clear communication and multitasking ability.
• Certifications depend on services handled and jurisdiction’s training standards.

Responsabilidades

• Process emergency and nonemergency requests for public safety assistance
• Verify incident locations and gather essential caller information
• Classify and prioritize requests using approved procedures
• Operate computer-aided dispatch, telephone, mapping, and radio systems
• Coordinate response resources within assigned qualifications
• Monitor unit status and communicate significant incident updates
• Support interagency coordination and requests for additional assistance
• Maintain accurate records and follow information-security requirements

Conhecimentos

Typing

Active listening

Clear communication

Multitasking

Formação académica

High school diploma or equivalent

Descrição da oferta de emprego

Regional 911 Intake Solutions in Indiana is seeking a telecommunicator to handle emergency and nonemergency requests, verify locations, and classify calls. You will operate CAD, telephone, mapping and radio systems, and coordinate response resources.

Applicants should have a high school diploma, strong typing, listening and communication skills, and be prepared for shift work including nights and weekends. Training and certifications vary by jurisdiction.