Emergency Communications Dispatcher

Regional 911 Intake Solutions; North Vernon (IN); On-site; USD 40,000 - 60,000; Full time

Job summary

Regional 911 Intake Solutions in Vernon, IN seeks Police Dispatchers to receive emergency and nonemergency requests, document locations, and assign calls to officers per priority. You will monitor radio traffic, relay updates, and maintain accurate incident records with confidentiality.

High school diploma, accurate typing, and clear spoken communication are expected. Training is provided; some shifts may include nights, weekends, holidays, and overtime as needed.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Ability to type accurately, understand spoken information, and communicate clearly by radio.
• Access to criminal justice information systems may require additional screening.

Responsibilities

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and reported hazards
• Assign calls to available officers according to priority and agency procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Conduct authorized records inquiries after completing required training
• Coordinate with neighboring agencies and other emergency services
• Maintain clear incident records and safeguard restricted information

Skills

Typing

Clear communication

Multitasking

Radio dispatch

Education

High school diploma or equivalent

Tools

Records management systems

Job description

Regional 911 Intake Solutions in Vernon, IN seeks Police Dispatchers to receive emergency and nonemergency requests, document locations, and assign calls to officers per priority. You will monitor radio traffic, relay updates, and maintain accurate incident records with confidentiality.

High school diploma, accurate typing, and clear spoken communication are expected. Training is provided; some shifts may include nights, weekends, holidays, and overtime as needed.