Emergency Communications Specialist

Regional 911 Intake Solutions; Kingman Township (ME); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Professional development

Job summary

Regional 911 Intake Solutions seeks a Public Safety Dispatcher/Telecommunicator in Kingman to manage emergency and nonemergency requests, verify locations, and coordinate responder resources using CAD, radio, and mapping systems. Strong typing, listening, and clear communication are essential.

Responsibilities include incident classification, prioritization, and interagency coordination, with potential for rotating shifts and overtime in staffing shortages or major emergencies.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• Accurate typing, active listening, and clear communication are essential.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance.
• Verify incident locations and gather essential caller information.
• Classify and prioritize requests using approved procedures.
• Operate computer‑aided dispatch, telephone, mapping, and radio systems.
• Coordinate response resources within assigned qualifications.
• Monitor unit status and communicate significant incident updates.
• Support interagency coordination and requests for additional assistance.
• Maintain accurate records and follow information‑security requirements.

Skills

Typing

Active listening

Clear communication

Multitasking

Attention to detail

Education

High school diploma

Tools

CAD software

Radio systems

Mapping systems

Telephone systems

Job description

Regional 911 Intake Solutions seeks a Public Safety Dispatcher/Telecommunicator in Kingman to manage emergency and nonemergency requests, verify locations, and coordinate responder resources using CAD, radio, and mapping systems. Strong typing, listening, and clear communication are essential.

Responsibilities include incident classification, prioritization, and interagency coordination, with potential for rotating shifts and overtime in staffing shortages or major emergencies.