Emergency Communications Operator — 911 Call Taker (Stewart)

Public Safety Dispatch Network; Stewart (OH); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Health benefits

Retirement contributions

Paid leave

Employee‑assistance program

Continuing training

Job summary

Public Safety Dispatch Network in Stewart, OH seeks an experienced 911 Call Taker to handle emergency and nonemergency lines. You will verify locations, log caller details, and relay critical information to dispatch teams.

Training, certification, and adherence to procedures are essential for success. Applicants should have a high school diploma or equivalent, strong listening and typing skills, and clear communication abilities.

Qualifications

• High school diploma or equivalent required.
• Strong listening skills and data-entry accuracy essential.
• Ability to follow structured procedures and communicate clearly.

Responsibilities

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller information for accuracy.
• Use approved questions to identify nature and urgency of situations.
• Enter details into dispatch software accurately and promptly.
• Forward incident information to the appropriate dispatch function.
• Provide pre-arrival instructions only within training.

Skills

Listening comprehension

Accurate typing

Clear verbal communication

Education

High school diploma or equivalent

Job description

Public Safety Dispatch Network in Stewart, OH seeks an experienced 911 Call Taker to handle emergency and nonemergency lines. You will verify locations, log caller details, and relay critical information to dispatch teams.

Training, certification, and adherence to procedures are essential for success. Applicants should have a high school diploma or equivalent, strong listening and typing skills, and clear communication abilities.