Emergency Communications Operator (911 Call Taker)

National Public Safety Careers; Larsen (WI); On-site; USD 38,000 - 55,000; Full time

Benefits offered by this job

Health insurance

Paid leave

Training opportunities

Job summary

National Public Safety Careers is recruiting for 911 Call Taker opportunities in Larsen, WI. Viable candidates will handle emergency and nonemergency calls, verify locations, and document details accurately for dispatch teams.

Role involves working with call-processing systems, following structured procedures, and potentially rotating shifts based on staffing needs. Prior customer service experience is helpful.

Qualifications

• High school diploma or recognized equivalent.
• Background checks and hiring assessments.
• Strong listening and clear verbal communication required.

Responsibilities

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller information.
• Enter accurate details into dispatch software and forward to appropriate function.
• Provide pre-arrival instructions within training and certification.

Skills

Listening skills

Typing accuracy

Communication

Education

High school diploma

Tools

Call-processing software

Job description

National Public Safety Careers is recruiting for 911 Call Taker opportunities in Larsen, WI. Viable candidates will handle emergency and nonemergency calls, verify locations, and document details accurately for dispatch teams.

Role involves working with call-processing systems, following structured procedures, and potentially rotating shifts based on staffing needs. Prior customer service experience is helpful.