Emergency Communications Operator

GRMC Recognized and Certified as; Dededo Municipality (GU); On-site; USD 30,000 - 38,000; Full time

Job summary

GRMC Recognized and Certified as is seeking a Communications Partner to operate the hospital switchboard and maintain a centralized information source for patients, customers, and employees during outages and emergencies. You will support timely call handling and accurate information dissemination to staff and visitors.

Ideal candidates have a high school diploma and 2–3 years in a call center or customer service role, with excellent English communication and a courteous, professional demeanor.

Qualifications

• High school diploma required.
• 2–3 years of call center or operator/customer service experience.
• Strong communication and interpersonal skills.
• Fluent English (spoken and written) and courteous, tactful demeanor.
• Ability to work quickly, accurately, and establish positive relationships.

Skills

Clear communication

Fast and accurate work

English proficiency

Courtesy and tact

Interpersonal relationships

Critical thinking

Education

High school diploma

Job description

GRMC Recognized and Certified as is seeking a Communications Partner to operate the hospital switchboard and maintain a centralized information source for patients, customers, and employees during outages and emergencies. You will support timely call handling and accurate information dissemination to staff and visitors.

Ideal candidates have a high school diploma and 2–3 years in a call center or customer service role, with excellent English communication and a courteous, professional demeanor.