Emergency Communications Engineer

Visionaryz Inc.; New York (NY); On-site; USD 95,000 - 130,000; Full time

Job summary

Visionaryz Inc. in New York is seeking a senior technical support professional to deploy, configure, test, and troubleshoot emergency communications network infrastructure.

You will provide technical support for E911, NG911, and Text-to-911 systems, and support LAN/WAN networks, VoIP, and emergency call routing. Responsibilities include troubleshooting network failures, coordinating with vendors and service providers, and supporting emergency communications infrastructure, cabling, and equipment

Qualifications

• 8+ years of experience in data center or field technical support.
• 8+ years of LAN/WAN network support and troubleshooting.
• 8+ years of telecommunications routing, transport, and delivery (Wireline, Wireless, VoIP).
• Strong knowledge of networking hardware, cabling standards, and telecommunications infrastructure.
• Experience with LEC circuit termination and turn-up.
• Willingness to travel within the NYC region and provide on-call or after-hours support when required.

Responsibilities

• Deploy, configure, test, and troubleshoot emergency communications network infrastructure.
• Provide technical support for E911, NG911, and Text-to-911 systems.
• Support LAN/WAN networks, VoIP, telecommunications, and emergency call routing.
• Troubleshoot network and communication failures.
• Coordinate with vendors and telecommunications service providers.
• Support emergency communications infrastructure, cabling, and equipment installation.

Skills

Data center support

LAN/WAN troubleshooting

Telecommunications routing

Networking hardware

Cabling standards

LEC circuit termination

NYC travel readiness

Education

Bachelor's degree in Computer Science or related field

Job description

• Deploy, configure, test, and troubleshoot emergency communications network infrastructure.
• Provide technical support for E911, NG911, and Text-to-911 systems.
• Support LAN/WAN networks, VoIP, telecommunications, and emergency call routing.
• Troubleshoot network and communication failures.
• Coordinate with vendors and telecommunications service providers.
• Support emergency communications infrastructure, cabling, and equipment installation.

Required Qualifications:

• 8+ years of experience in data center or field technical support.
• 8+ years of LAN/WAN network support and troubleshooting.
• 8+ years of telecommunications routing, transport, and delivery (Wireline, Wireless, VoIP).
• Strong knowledge of networking hardware, cabling standards, and telecommunications infrastructure.
• Experience with LEC circuit termination and turn-up.
• Willingness to travel within the NYC region and provide on-call or after-hours support when required.

Nice to Have:

• Experience with E911/NG911 systems and emergency communications infrastructure.
• Knowledge of ANI/ALI, ACD, DMS, and ESInet.
• Familiarity with P25 radio networks, SMS, RTT, and emergency call routing.
• Bachelor's degree in Computer Science or a related field.