Emergency Communications Engineer | One IT Corp | Brooklyn, NY

One IT Corp; New York (NY); On-site; USD 120,000 - 160,000; Full time

Job summary

One IT Corp in Brooklyn, NY is seeking an experienced Emergency Communications Engineer for a 12-month contract to support E911/NG911 telephony, ESInet, and public safety IP transport.

You will lead on onsite operations, troubleshoot LAN/WAN, VoIP, and 911 testing environments, and coordinate with carriers and municipal partners to ensure high availability for critical public safety networks.

Qualifications

• Bachelor's degree or higher in CS, Telecom, IT or related field.
• 8+ years in data center operations, network support, or field engineering.
• 8+ years in enterprise network support, LAN/WAN troubleshooting, and telecom routing.

Responsibilities

• Support and maintain E911/NG911 telephony and call-routing systems across public safety networks.
• Troubleshoot enterprise LAN/WAN, VoIP, and telecom transport infrastructure in high-availability data centers.
• Coordinate with carriers and emergency service providers for circuit turn-up and repairs.
• Configure, test, and maintain physical network infrastructure, cabling, and distribution frames.
• Investigate service incidents with root-cause analysis and implement permanent fixes.
• Support ESInet and 911 testing environments and maintain documentation.

Skills

Data center ops

LAN/WAN troubleshooting

VoIP/networking

E911/NG911 awareness

Education

Bachelor's degree in CS/Telecom/IT

Tools

Cisco CCNP

CCNA

BICSI RCDD

Job description

Position Summary

Driving advanced public safety communications, E911/NG911 infrastructure support, and mission-critical emergency response operations in Brooklyn, NY, One IT Corp is actively seeking an accomplished Emergency Communications Engineer for a 12-month contract engagement with extension possibilities. In this vital network and telecommunications engineering role, you will support next-generation 911 telephony systems, ESInet environments, and robust IP transport fabrics ensuring uncompromised availability for emergency services. Bringing 8+ years of progressive professional experience in data center operations, network troubleshooting, and telecommunications routing, you will empower public safety infrastructure to achieve flawless reliability and rapid incident response. This prestigious career opportunity offers competitive remuneration, high technical visibility, and professional growth within a premier IT solutions and government technology consulting enterprise.

Detailed Job Description

As an Emergency Communications Engineer supporting One IT Corp on an onsite basis in Brooklyn, NY 11201, you will take full operational, tactical, and technical ownership of E911 and NG911 telephony platforms, call-routing networks, Text-to-911 (SMS, MMS, RTT) services, and telecom vendor coordination. Your day-to-day responsibilities include troubleshooting complex LAN/WAN, VoIP, and telecommunications transport infrastructure, configuring and maintaining network hardware and cabling, investigating service incidents, and supporting rigorous 911 testing environments. You will operate in a collaborative public safety technical environment while partnering closely with municipal agencies, telecom carriers, and emergency service providers. Furthermore, you will manage application requirements by submitting your updated resume via direct email to Kalyan at [e-mail] or by contacting [phone].

Key Responsibilities

• Support and maintain mission-critical E911 and NG911 telephony and advanced call-routing systems across public safety networks.
• Troubleshoot, optimize, and maintain enterprise LAN/WAN, VoIP, and telecommunications infrastructure in high-availability data center settings.
• Support Text-to-911 services encompassing SMS, MMS, and Real-Time Text (RTT) communications for emergency response operations.
• Coordinate seamlessly with telecommunications vendors, carriers, and emergency communications service providers for circuit turn-up and repairs.
• Configure, test, and maintain physical network infrastructure, routing hardware, structured cabling standards, and distribution frames.
• Investigate service incidents, perform rigorous root-cause analysis, and implement robust permanent engineering solutions promptly.
• Support Emergency Services IP Networks (ESInet), public safety communications, and comprehensive 911 testing environments.
• Maintain meticulous telecommunications documentation, circuit records, incident logs, and site infrastructure diagrams.

Required Qualifications & Skills

• Bachelor’s degree in Computer Science, Telecommunications Engineering, Information Technology, or related technical discipline.
• Minimum of 8+ years of progressive professional experience in data center operations, network support, or field engineering.
• Minimum of 8+ years of extensive hands-on experience in enterprise network support and LAN/WAN troubleshooting.
• Minimum of 8+ years of dedicated professional experience in telecommunications routing, transport, and delivery.
• Strong, demonstrable working knowledge of wireline, wireless, and VoIP telecommunications technologies.
• Comprehensive working knowledge of enterprise networking hardware, routing topologies, cabling standards, and circuit turn-up procedures.
• Proven ability to support onsite operations, regional travel requirements, and 24/7 on-call emergency rotations.
• Mandatory legal work authorization and physical availability for onsite professional operations in Brooklyn, NY.

Nice-to-Have Skills

• Specialized professional experience with E911/NG911 architecture, ESInet implementations, and Public Safety Answering Point (PSAP) operations.
• Hands-on familiarity with ANI/ALI data feeds, 911 call-handling systems, selective routing databases, and GIS location-based routing.
• Prior professional working experience with P25 land mobile radio networks and public safety dispatch systems.
• Professional telecommunications or networking certifications such as Cisco CCNP, CCNA, or BICSI RCDD credentials.
• Experience utilizing enterprise IT service management (ITSM) ticketing platforms and network monitoring/observability tools.

Application Information

• Salary/Rate: Market Competitive / Enterprise 12-Month Contract Package
• Deadline: Open until filled (Urgent Brooklyn 911 Infrastructure Opening)
• Notice Period: Immediate to 14 Days Preferred
• Contract Duration: 12-Month Contract Engagement (Extension Possible / Onsite Brooklyn, NY)

Recruitment Pro Tip

When applying for this Emergency Communications Engineer position through One IT Corp, ensure your resume explicitly highlights your 8+ years of LAN/WAN and telecommunications transport experience, E911/NG911 exposure, and readiness for onsite Brooklyn operations.