Emergency Communications Engineer

ZealHire Inc.; New York (NY); Sur place; USD 110 000 - 160 000; Plein temps

Résumé du poste

ZealHire Inc. is seeking an Emergency Communications Engineer to support NYC 911 operations within the Public Safety and Emergency Management division.

The role focuses on deploying and maintaining E911/NG911 networks, coordinating with vendors and service providers, and ensuring uninterrupted life-safety communications for NYC residents and visitors.

The assignment is on-site at 2 MetroTech Center, Brooklyn, with normal business hours and potential after-hours work.

Qualifications

• Provide technical oversight for emergency communications initiatives.
• Coordinate cross-agency efforts to maintain E911/NG911 functionality.
• Summarize and implement vendor requirements for public safety networks.

Responsabilités

• Oversee vendors supporting emergency communications, telecommunications services, and infrastructure.
• Coordinate with 911 Originating Service Providers, neighboring jurisdictions, and Emergency Communications Relay Centers.
• Deploy and support Emergency Communications network infrastructure, including racking and cabling equipment.
• Configure and test Emergency Communications network infrastructure.
• Provide technical support for E911 and NG911 telephony and telecommunications systems and services associated with 911 call delivery to NYC's Public Safety Answering Centers.
• Provide technical support for Text-to-911 (TT911) services, including inbound and outbound SMS, MMS, and RTT technology and services.

Description du poste

Emergency Communications Engineer | JPC-8943

USC/GC/GC-EAD/H4-EADNeed LinkedIn, VISA DLLocals Only

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Emergency Communications Engineer

Assignment Overview

The Emergency Communications Engineer reports to the Director of Emergency Communications within the Public Safety and Emergency Management division. The role supports the communication services and technologies that make up NYC 911 and emergency response services for the residents and visitors of New York City.

The agency describes this role as urgent: it must be filled as soon as possible to ensure there are no impacts to life-safety support services and no delays to critical projects.

MWBE PROFESSIONAL IT SERVICES

Emergency Communications Engineer

NYC 911 Operations · Public Safety and Emergency Management Division · Labor Category: SP2

I. Assignment Overview

The Emergency Communications Engineer reports to the Director of Emergency Communications within the Public Safety and Emergency Management division. The role supports the communication services and technologies that make up NYC 911 and emergency response services for the residents and visitors of New York City.

The agency describes this role as urgent: it must be filled as soon as possible to ensure there are no impacts to life-safety support services and no delays to critical projects.

II. Engagement Details

Assignment No. & Title7-858-0846A — Emergency Communications EngineerRequisitionMWBE Requisition 7-858-0846ADivisionPublic Safety and Emergency Management (NYC 911 Operations)Reports ToDirector of Emergency CommunicationsLabor CategorySP2Work ArrangementOn siteWork Location2 MetroTech Center (2MTC), Brooklyn, NY; travel within the NYC region as requiredScheduled Work HoursNormal business hours, Monday–Friday; 35 hours per week (not including the mandatory unpaid meal break after 6 hours of work)On-Call / After HoursRequired when needed, including after hours and weekends

III. Scope of Services

A. Vendor and Partner Coordination

• Oversee vendors supporting emergency communications, telecommunications services, and infrastructure.

• Coordinate with 911 Originating Service Providers, neighboring jurisdictions, and Emergency Communications Relay Centers.

B. Network Infrastructure

• Deploy and support Emergency Communications network infrastructure, including racking and cabling equipment.

• Configure and test Emergency Communications network infrastructure.

C. 911 Call Delivery and Telecommunications Support

• Provide technical support for E911 and NG911 telephony and telecommunications systems and services associated with 911 call delivery to New York City's Public Safety Answering Centers.

• Provide technical support for Text-to-911 (TT911) services, including inbound and outbound SMS, MMS, and RTT technology and services.

• Provide technical support and oversight for vendor-managed ESInet services and systems.

• Provide technical support for Public Safety Unified Communications systems and services.

• Provide technical support for all emergency point-to-point links, alarm relays, automated inbound 911 relays, telematics, and third-party 911 communications.

$000,000 – $000,000 Salary range is not shown on the candidate portal