Emergency Services Technician

E-Logic, Inc.; New York (NY); On-site; USD 50,000 - 70,000; Full time

Job summary

E-Logic, Inc. is seeking Emergency Services Technicians to provide vital support for critical communications and cabling infrastructure incidents across New York. Candidates will respond to emergencies, troubleshoot various communication systems, and ensure compliance with safety standards. Strong emergency response readiness and troubleshooting skills are essential, along with readiness for flexible schedules.

The ideal applicant should have significant experience in telecommunications and meet certification requirements. Join our team to make a difference in rapid response during critical situations.

Qualifications

• 3+ years of experience in telecommunications, structured cabling, or emergency technical support.
• Strong troubleshooting and repair experience.
• Ability to work flexible schedules, including emergency callouts.

Responsibilities

• Respond to emergency infrastructure incidents and outages.
• Troubleshoot fiber optic, copper, RF, and low-voltage communications systems.
• Perform emergency repairs, restorations, and testing.

Skills

Troubleshooting capabilities

Emergency response readiness

Working under pressure

Flexibility in schedule

Education

3+ years of experience in telecommunications

Tools

Testing/splicing equipment

Job description

E-Logic is seeking Emergency Services Technicians to provide rapid-response support for critical communications and cabling infrastructure incidents across the Port Authority of New York. This role requires strong troubleshooting capabilities, emergency response readiness, and the ability to meet strict onsite response timelines. The contract requires onsite emergency response within four (4) hours.

Responsibilities

• Respond to emergency infrastructure incidents and outages
• Troubleshoot fiber optic, copper, RF, and low-voltage communications systems
• Perform emergency repairs, restorations, and testing
• Coordinate with project leadership and facility personnel
• Maintain emergency response documentation and incident reports
• Support scheduled maintenance and preventive activities
• Ensure all work complies with safety and testing standards

Required Qualifications

• 3+ years of experience in telecommunications, structured cabling, or emergency technical support
• Strong troubleshooting and repair experience
• Ability to work flexible schedules, including emergency callouts
• Experience with fiber optic testing and certification equipment
• Ability to work independently in high-pressure environments

Required Certifications

• OSHA 10-Hour Certification
• Manufacturer certifications in testing/splicing equipment preferred
• BICSI Certification preferred