Emergency Communications Dispatcher (Rotating 10‑Hour Shifts)

Campbell County, WY; Gillette (WY); On-site; USD 42,000 - 56,000; Full time

Job summary

Campbell County, WY is seeking a Public Safety Dispatcher to receive and dispatch calls for ambulance, fire, law enforcement, and other services. The role involves using CAD/NCIC systems, maintaining logs, and coordinating units, with mandatory certifications and a strong emphasis on confidentiality.

Typical duties include processing information, prioritizing emergencies, and providing EMS dispatch guidance.

Qualifications

• High school diploma or GED required.
• Must complete Wyoming POST dispatcher training or equivalent.
• No prior experience required.
• United States citizenship, 18+ years old, no felony convictions.

Responsibilities

• Receives calls for service and inputs data into the CAD system.
• Dispatches emergency units per procedures and coordinates with responding personnel.
• Maintains radio and telephone communications logs and monitors units’ status.
• Provides Emergency Medical Dispatch instructions when needed and directs callers.
• Operates NCIC and CAD systems and ensures data accuracy and confidentiality.

Skills

Interpersonal skills

Multitasking

Math basics

Oral & written communication

Customer service

Education

High school diploma or GED

Wyoming POST dispatcher basic training

No experience required

Tools

CAD system

NCIC Certification

Job description

Campbell County, WY is seeking a Public Safety Dispatcher to receive and dispatch calls for ambulance, fire, law enforcement, and other services. The role involves using CAD/NCIC systems, maintaining logs, and coordinating units, with mandatory certifications and a strong emphasis on confidentiality.

Typical duties include processing information, prioritizing emergencies, and providing EMS dispatch guidance.