Emergency Communications Dispatcher (Public Safety)

Regional 911 Intake Solutions; Tampa (FL); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Employee assistance resources

Professional development

Job summary

Regional 911 Intake Solutions is seeking Public Safety Dispatcher/Telecommunicator candidates for Saint Petersburg, FL. Duties include processing calls, dispatching police, fire, or EMS, and coordinating resources while following agency procedures.

The role requires accurate typing, strong listening and communication skills, and the ability to multitask in a fast-paced environment. Training and certifications vary by jurisdiction and service area.

Qualifications

• High school diploma or equivalent commonly required.
• Accurate typing, active listening, and clear communication expected.
• Certifications vary by service area and jurisdiction.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance.
• Verify incident locations and gather essential caller information.
• Classify and prioritize requests using approved procedures.
• Operate CAD, telephone, mapping, and radio systems.
• Coordinate response resources within assigned qualifications.
• Monitor unit status and communicate significant incident updates.
• Support interagency coordination and requests for additional assistance.
• Maintain accurate records and follow information-security requirements.

Skills

Typing

Active listening

Clear communication

Education

High school diploma

Tools

CAD

Telephone system

Radio systems

Job description

Regional 911 Intake Solutions is seeking Public Safety Dispatcher/Telecommunicator candidates for Saint Petersburg, FL. Duties include processing calls, dispatching police, fire, or EMS, and coordinating resources while following agency procedures.

The role requires accurate typing, strong listening and communication skills, and the ability to multitask in a fast-paced environment. Training and certifications vary by jurisdiction and service area.