Emergency Communications Dispatcher - Public Safety

Commonwealth of Pennsylvania; Coraopolis (Allegheny County); On-site; USD 42,000 - 60,000; Full time

Job summary

The Commonwealth of Pennsylvania seeks a Police Communications Operator to receive, transmit, and coordinate critical information for State Police operations, ensuring timely responses in urgent situations.

In this role you will handle emergency and non‑emergency calls, relay details to Troopers via radio and computer systems, and maintain accurate records in electronic databases while assisting with training and visitor needs.

Qualifications

• Two years of experience with two-way radio, multi-line telephone, or CAD systems.
• Two years of experience using computer systems for entering, updating, and retrieving information.
• 60 college credits or an equivalent combination of experience and training.

Responsibilities

• Call Handling: Receive and assess emergency and non-emergency calls and dispatch responses.
• Incident Coordination: Relay information to Troopers and responders using radio, telephone, and computer systems.
• Record Management: Enter, research, and update data in electronic databases.

Skills

Clear communication

Public safety telecommunications

Attention to detail

Education

Two years college credits

Equivalent combination of experience and training

Tools

CAD/Dispatch systems

Radio/telephone systems

Job description

The Commonwealth of Pennsylvania seeks a Police Communications Operator to receive, transmit, and coordinate critical information for State Police operations, ensuring timely responses in urgent situations.

In this role you will handle emergency and non‑emergency calls, relay details to Troopers via radio and computer systems, and maintain accurate records in electronic databases while assisting with training and visitor needs.