Public Safety Dispatcher & Communications Specialist

Commonwealth of Pennsylvania; Meadville (Crawford County); On-site; USD 42,000 - 54,000; Full time

Job summary

The Commonwealth of Pennsylvania seeks a Police Communications Operator to support state police by handling calls, sharing vital information, and coordinating responses.

This full-time, on-site role requires quick thinking, clear communication, and accuracy in entering records and dispatching assistance to troopers and the public.

You will work rotating shifts, including weekends and holidays, and must pass background checks and certifications; telework is not offered.

Qualifications

• Two years of experience using two-way radio, multi-line telephone, or computer aided dispatch systems.
• Two years of experience using computer systems for entering, updating, and retrieving information.
• Completion of 60 college credits.
• An equivalent combination of experience and training.

Responsibilities

• Emergency Calls: Receive and assess calls from the public and 911 centers to determine needed response
• Incident Dispatch: Relay information to troopers, contact support agencies, and monitor incident activity
• Record Systems: Use electronic systems to research, enter, and maintain incident and criminal history information
• Public Assistance: Respond to questions from the public and assist station visitors with basic service needs
• Training Participation: Attend structured safety communications training and assist with training new operators
• Emergency Response: Report to alternate locations when directed during major incidents or continuity operations

Skills

Two-way radio experience

Public safety dispatch

Data entry/records management

Education

60 college credits

Job description

The Commonwealth of Pennsylvania seeks a Police Communications Operator to support state police by handling calls, sharing vital information, and coordinating responses.

This full-time, on-site role requires quick thinking, clear communication, and accuracy in entering records and dispatching assistance to troopers and the public.

You will work rotating shifts, including weekends and holidays, and must pass background checks and certifications; telework is not offered.