Emergency Communications Dispatcher (Police/Fire/EMS)

Regional 911 Intake Solutions; Victorville (CA); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Medical coverage

Dental and vision benefits

Retirement benefits

Paid leave

Employee assistance program

Continuing education

Job summary

Regional 911 Intake Solutions is seeking Police/Fire/EMS Dispatchers for Victor, CA. The role involves coordinating emergency responses across police, fire, and medical services in a combined communications environment with detailed attention to incident data and priority routing.

Applicants should have a high school diploma or equivalent, with possible cross‑training and required public safety credentials. Fulltime, on‑site work with shift rotations and overtime is typical.

Qualifications

• High school diploma or equivalent is commonly required.
• Cross‑training may be provided; some agencies require prior dispatch experience.
• Public safety credentials and certifications must be confirmed in the official vacancy.

Responsibilities

• Process requests involving police, fire, rescue, and medical assistance.
• Verify locations, incident details, and immediate hazards.
• Apply discipline‑specific procedures to prioritize and route calls.
• Dispatch appropriate units according to approved response plans.
• Coordinate incidents requiring more than one emergency service.
• Monitor radio traffic, unit availability, and requests for assistance.
• Provide approved caller instructions when trained and authorized.
• Maintain incident records and support interagency communications.

Skills

Clear communication

Multitasking

Attention to detail

Education

High school diploma or GED

Tools

Dispatch software

Job description

Regional 911 Intake Solutions is seeking Police/Fire/EMS Dispatchers for Victor, CA. The role involves coordinating emergency responses across police, fire, and medical services in a combined communications environment with detailed attention to incident data and priority routing.

Applicants should have a high school diploma or equivalent, with possible cross‑training and required public safety credentials. Fulltime, on‑site work with shift rotations and overtime is typical.