Emergency Communications Dispatcher — Police/Fire/EMS

Regional 911 Intake Solutions; Soddy-Daisy (TN); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical benefits

Retirement benefits

Paid leave

Continuing education

Shift differentials

Job summary

Regional 911 Intake Solutions is seeking Police/Fire/EMS Dispatchers to coordinate emergency responses in a combined communications environment. Duties include processing calls, verifying details, and dispatching units across multiple agencies from Daisy, GA. Applicants should be prepared for shift work, overtime, and ongoing training.

Position emphasizes clear communication, prioritization, and adherence to procedures while maintaining records and supporting interagency relations.

Qualifications

• High school diploma or equivalent commonly required.
• Some agencies provide cross-training; others require experience in dispatch disciplines.
• Required certifications and deadlines must be confirmed in the official vacancy.

Responsibilities

• Process requests involving police, fire, rescue, and medical assistance
• Verify locations, incident details, and immediate hazards
• Apply discipline-specific procedures to prioritize and route calls
• Dispatch appropriate units according to approved response plans
• Coordinate incidents requiring more than one emergency service
• Monitor radio traffic, unit availability, and requests for assistance
• Provide approved caller instructions when trained and authorized
• Maintain incident records and support interagency communications

Education

High school diploma or equivalent

Job description

Regional 911 Intake Solutions is seeking Police/Fire/EMS Dispatchers to coordinate emergency responses in a combined communications environment. Duties include processing calls, verifying details, and dispatching units across multiple agencies from Daisy, GA. Applicants should be prepared for shift work, overtime, and ongoing training.

Position emphasizes clear communication, prioritization, and adherence to procedures while maintaining records and supporting interagency relations.