Emergency Communications Dispatcher—CAD & NCIC Expert

CivicPlus, LLC; Nashua (NH); On-site; USD 22,000 - 33,000; Full time

Job summary

CivicPlus, LLC seeks a Dispatcher to maintain two-way radio/telephone communications, assign service requests, and operate CAD and SPOTS systems in daily policing operations. You will perform data entry, monitor channels, and ensure compliance with rules and regulations.

Requirements include a high school diploma or equivalent, 6 months of relevant experience, strong listening and oral communication, data-entry skills, and the ability to act calmly in emergencies; oral and written exams are

Qualifications

• Must have at least 6 months of relevant work experience or equivalent education.
• Excellent listening and oral communication skills.
• Proficient data entry skills and ability to act per department policies in emergencies.
• Must successfully complete oral and written exams.

Responsibilities

• Maintain two-way radio and/or telephone communication between Dispatch Center and officers.
• Assign requests for response with appropriate response codes.
• Enter data in CAD and monitor SPOTS/NCIC checks and reports.

Skills

Listening

Oral communication

Data entry

Emergency response

Education

High School Diploma or equivalent

Tools

CAD system

SPOTS system

NCIC checks

Job description

CivicPlus, LLC seeks a Dispatcher to maintain two-way radio/telephone communications, assign service requests, and operate CAD and SPOTS systems in daily policing operations. You will perform data entry, monitor channels, and ensure compliance with rules and regulations.

Requirements include a high school diploma or equivalent, 6 months of relevant experience, strong listening and oral communication, data-entry skills, and the ability to act calmly in emergencies; oral and written exams are