Emergency Communications Dispatcher – 24/7 Impact

Regional 911 Intake Solutions; Ashkum (IL); On-site; USD 40,000 - 60,000; Full time

Job summary

Regional 911 Intake Solutions in Ashkum, IL seeks Police Dispatcher to support emergency operations and maintain reliable communications for officers. Duties include handling calls, recording details, and coordinating with agencies from a fixed work location.

Ideal candidates have a high school diploma, strong typing, and clear radio communication skills. Training may be provided for entry-level applicants; CJIS access may require screening.

Qualifications

• High school diploma or equivalent required; training provided for entry-level positions.
• Ability to type accurately and understand spoken information.
• Clear radio communication and ability to learn jurisdiction geography.
• Access to criminal justice information systems may require additional screening.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, suspect descriptions, vehicle details, and reported hazards.
• Assign calls to available officers according to priority and agency procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about changing incidents and potential safety concerns.
• Conduct authorized records inquiries after completing required training.
• Coordinate with neighboring agencies and other emergency services.
• Maintain clear incident records and safeguard restricted information.

Skills

Typing

Active listening

Radio communication

Geography knowledge

Education

High school diploma or equivalent

Job description

Regional 911 Intake Solutions in Ashkum, IL seeks Police Dispatcher to support emergency operations and maintain reliable communications for officers. Duties include handling calls, recording details, and coordinating with agencies from a fixed work location.

Ideal candidates have a high school diploma, strong typing, and clear radio communication skills. Training may be provided for entry-level applicants; CJIS access may require screening.