Emergency Police Dispatcher — Fast-Paced 24/7 Communications

Regional 911 Intake Solutions; Jacksonville (IL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Retirement plans

Paid leave

Education support

Job summary

Regional 911 Intake Solutions seeks Police Dispatcher opportunities in Jacksonville, IL. Dispatchers receive emergency and nonemergency requests, document locations and details, and assign calls to officers according to priority.

Training may be provided for entry-level candidates who demonstrate typing accuracy and radio communication skills. Workers may operate on rotating shifts, including nights and weekends, and may require background checks and familiarity with records systems.

Qualifications

• A high school diploma or recognized equivalent is commonly required. Entry-level vacancies may provide training.
• Candidates should be able to type accurately, understand spoken information, communicate clearly by radio, and learn jurisdictional geography.

Responsibilities

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and reported hazards
• Assign calls to available officers according to priority and agency procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Conduct authorized records inquiries after completing required training
• Coordinate with neighboring agencies and other emergency services
• Maintain clear incident records and safeguard restricted information

Skills

Typing accurately

Radio communication

Multitasking

Clear verbal communication

Jurisdictional geography learning

Education

High School Diploma or GED

Tools

CJIS systems

Dispatch consoles

Job description

Regional 911 Intake Solutions seeks Police Dispatcher opportunities in Jacksonville, IL. Dispatchers receive emergency and nonemergency requests, document locations and details, and assign calls to officers according to priority.

Training may be provided for entry-level candidates who demonstrate typing accuracy and radio communication skills. Workers may operate on rotating shifts, including nights and weekends, and may require background checks and familiarity with records systems.