Emergency Police Dispatcher — Critical 24/7 Communications

Regional 911 Intake Solutions; Ashland (IL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Retirement plans

Paid leave and training opportunities

Job summary

Regional 911 Intake Solutions in Ashland, IL seeks Police Dispatchers to receive and triage police requests, document details, and coordinate with officers and agencies. The role involves radio communication, accurate typing, and maintaining secure records.

Applicants should have a high school diploma and familiarity with records systems. Shifts may include nights, weekends, holidays, and overtime based on staffing needs.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Typing accuracy, listening skills, clear radio communication, and jurisdictional geography knowledge are essential.
• Access to criminal justice information systems may require additional screening and training.

Responsibilities

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and hazards
• Assign calls to officers based on priority and procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about incidents and safety concerns
• Conduct authorized records inquiries after training
• Coordinate with neighboring agencies and other emergency services
• Maintain incident records and safeguard restricted information

Skills

Typing

Multitasking

Radio dispatch

Geography knowledge

Security awareness

Education

High school diploma

Tools

Records systems

Dispatch consoles

Job description

Regional 911 Intake Solutions in Ashland, IL seeks Police Dispatchers to receive and triage police requests, document details, and coordinate with officers and agencies. The role involves radio communication, accurate typing, and maintaining secure records.

Applicants should have a high school diploma and familiarity with records systems. Shifts may include nights, weekends, holidays, and overtime based on staffing needs.