Emergency Communications Dispatcher — Public Safety Impact

Regional 911 Intake Solutions; Walnut Hill (IL); On-site; USD 40,000 - 60,000; Full time

Job summary

Regional 911 Intake Solutions seeks a Police Dispatcher in Walnut Hill, IL. You will receive emergency and nonemergency calls, document locations and details, assign calls to officers, monitor radios, and relay updates to ensure rapid, accurate responses.

Requires a high school diploma (or equivalent), fast typing, clear radio communication, and the ability to work in shifts including nights and weekends. Training is provided, and strict confidentiality applies in this public safety role.

Qualifications

• High school diploma or recognized equivalent; entry-level vacancies may provide training.
• Typing, listening, and clear radio communication required.
• Security screening may be required.

Responsibilities

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and reported hazards
• Assign calls to available officers according to priority and agency procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Conduct authorized records inquiries after required training
• Coordinate with neighboring agencies and other emergency services
• Maintain clear incident records and safeguard restricted information

Skills

Typing

Radio communication

Listening

Multitasking

Geography

Education

High school diploma or equivalent

Job description

Regional 911 Intake Solutions seeks a Police Dispatcher in Walnut Hill, IL. You will receive emergency and nonemergency calls, document locations and details, assign calls to officers, monitor radios, and relay updates to ensure rapid, accurate responses.

Requires a high school diploma (or equivalent), fast typing, clear radio communication, and the ability to work in shifts including nights and weekends. Training is provided, and strict confidentiality applies in this public safety role.