Emergency Communications Dispatcher

Regional 911 Intake Solutions; Walker (IA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid leave

Continuing education

Job summary

Regional 911 Intake Solutions in Walker, IA seeks police dispatchers to receive requests for assistance, document locations and details, and assign calls to officers according to priority and agency procedures. This role may require night shifts, weekends, holidays, and overtime.

A high school diploma is commonly required; candidates should type accurately, understand spoken information, and maintain confidential records.

Qualifications

• High school diploma or recognized equivalent commonly required.
• Entry-level vacancies may provide training; more experienced roles may require prior police dispatch work and applicable certifications.
• Candidates should be able to type accurately, understand spoken information, and communicate clearly by radio.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, suspect descriptions, vehicle details, and reported hazards.
• Assign calls to available officers according to priority and agency procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about changing incidents and potential safety concerns.
• Conduct authorized records inquiries after completing required training.
• Coordinate with neighboring agencies and other emergency services.
• Maintain clear incident records and safeguard restricted information.

Job description

Regional 911 Intake Solutions in Walker, IA seeks police dispatchers to receive requests for assistance, document locations and details, and assign calls to officers according to priority and agency procedures. This role may require night shifts, weekends, holidays, and overtime.

A high school diploma is commonly required; candidates should type accurately, understand spoken information, and maintain confidential records.