Emergency Communications Dispatcher

Regional 911 Intake Solutions; Avoca (IA); Sur place; USD 42 000 - 64 000; Plein temps

Avantages offerts par ce poste

Medical, dental, and vision coverage

Retirement plans

Paid leave

Continuing education

Résumé du poste

Regional 911 Intake Solutions in Avoca, IA is seeking Police Dispatchers to support law enforcement operations by taking calls, coordinating radio communications, and handling records duties as assigned by the agency. The role may involve night and rotating shifts with overtime based on staffing and operational needs.

Responsibilities include receiving emergency and nonemergency requests, documenting locations and hazards, assigning calls, monitoring status and radio traffic, and coordinating

Qualifications

• High school diploma or equivalent required; training may be provided.
• Ability to type accurately and understand spoken information.
• Ability to learn jurisdictional geography and operate under supervision.

Responsabilités

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, descriptions, vehicle details, and reported hazards
• Assign calls to officers according to priority and agency procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Conduct authorized records inquiries after completing required training
• Coordinate with neighboring agencies and other emergency services
• Maintain clear incident records and safeguard restricted information

Formation

High school diploma or equivalent

Description du poste

Regional 911 Intake Solutions in Avoca, IA is seeking Police Dispatchers to support law enforcement operations by taking calls, coordinating radio communications, and handling records duties as assigned by the agency. The role may involve night and rotating shifts with overtime based on staffing and operational needs.

Responsibilities include receiving emergency and nonemergency requests, documenting locations and hazards, assigning calls, monitoring status and radio traffic, and coordinating