Emergency Police Dispatcher - 24/7 Communications

Regional 911 Intake Solutions; Boxholm (IA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical dental vision

Retirement plans

Paid leave

Education resources

Job summary

Regional 911 Intake Solutions seeks Police Dispatchers for Boxholm, IA to receive emergency and nonemergency requests and coordinate with officers over radio and phone channels, ensuring accurate location details and timely updates. The role requires accurate typing, clear spoken communication, solid knowledge of jurisdiction geography, and the ability to learn agency procedures.

Training is provided where needed, and shifts may include nights, weekends, holidays, rotating schedules, and

Qualifications

• High school diploma or equivalent required; certifications may be required depending on agency.
• Ability to type accurately and hear and understand spoken information over radio.
• Clear radio communication and ability to learn jurisdiction geography and agency procedures.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, suspect descriptions, vehicle details, and reported hazards.
• Assign calls to available officers according to priority and procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about changing incidents and potential safety concerns.
• Coordinate with neighboring agencies and other emergency services.
• Maintain incident records and safeguard restricted information.
• Complete authorized records inquiries after training.

Skills

Typing

Radio communication

Understanding spoken information

Jurisdiction geography

Education

High school diploma or equivalent

Certifications (police dispatch)

Job description

Regional 911 Intake Solutions seeks Police Dispatchers for Boxholm, IA to receive emergency and nonemergency requests and coordinate with officers over radio and phone channels, ensuring accurate location details and timely updates. The role requires accurate typing, clear spoken communication, solid knowledge of jurisdiction geography, and the ability to learn agency procedures.

Training is provided where needed, and shifts may include nights, weekends, holidays, rotating schedules, and