Emergency Police Dispatcher — 24/7 Comms

Regional 911 Intake Solutions; Crescent (IA); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Retirement plans

Paid leave

Continuing education

Job summary

Regional 911 Intake Solutions in Crescent, IA is seeking Police Dispatchers to receive emergency and nonemergency requests, document locations, and assign calls to officers. You will monitor officer status, relay updates, and coordinate with neighboring agencies.

The role requires a high school diploma, accurate typing, clear radio communication, and the ability to learn jurisdiction geography. Access to CJIS may require screening; shifts may include nights and overtime.

Qualifications

• High school diploma or equivalent required; on-the-job training possible.
• Accurate typing and clear radio communication are essential.
• Ability to learn jurisdiction geography and operate CJIS or equivalent systems.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, descriptions, vehicle details, and hazards.
• Assign calls to officers according to priority and procedures.
• Monitor officer status, radio traffic and requests for assistance.
• Relay updates about incidents and safety concerns.
• Coordinate with neighboring agencies and other emergency services.

Skills

Typing

Clear radio communication

Jurisdiction geography learning

Attention to detail

Education

High School Diploma or equivalent

Tools

Criminal Justice Information Systems (CJIS)

Job description

Regional 911 Intake Solutions in Crescent, IA is seeking Police Dispatchers to receive emergency and nonemergency requests, document locations, and assign calls to officers. You will monitor officer status, relay updates, and coordinate with neighboring agencies.

The role requires a high school diploma, accurate typing, clear radio communication, and the ability to learn jurisdiction geography. Access to CJIS may require screening; shifts may include nights and overtime.