Emergency Police Dispatcher - 24/7 Shift Specialist

Regional 911 Intake Solutions; Amana (IA); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Retirement plans

Paid leave

Continuing education

Job summary

Regional 911 Intake Solutions is seeking Police Dispatchers in Amana, IA. You will handle emergency and nonemergency requests, document incident details, and coordinate with officers and neighboring agencies to ensure accurate records and safe responses.

Entry-level candidates may be trained; a high school diploma or equivalent is commonly required. You will need to type accurately, understand spoken information by radio, and learn jurisdictional geography.

Qualifications

• High school diploma or equivalent commonly required.
• Entry-level vacancies may provide training.
• Experienced classifications may require prior police dispatch work and applicable certifications.
• Candidates should be able to type accurately, understand spoken information, communicate clearly by radio, and learn jurisdictional geography.

Responsibilities

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and reported hazards
• Assign calls to available officers according to priority and agency procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Conduct authorized records inquiries after completing required training
• Coordinate with neighboring agencies and other emergency services
• Maintain clear incident records and safeguard restricted information

Skills

Typing

Radio communication

Multitasking

Attention to detail

Clear spoken English

Education

High school diploma or equivalent

Job description

Regional 911 Intake Solutions is seeking Police Dispatchers in Amana, IA. You will handle emergency and nonemergency requests, document incident details, and coordinate with officers and neighboring agencies to ensure accurate records and safe responses.

Entry-level candidates may be trained; a high school diploma or equivalent is commonly required. You will need to type accurately, understand spoken information by radio, and learn jurisdictional geography.